Any variations to the journey(s) originally discussed, booked and agreed to between Pinnacle Cars and the Client may be subject to additional charges, if these changes involve extra time and/or distance being covered.
No hidden fees or extra charges will be payable upon completion of the job, except where additional waiting time and/or car parking charges have been incurred and these were defined and agreed to in our quotation discussion.
We reserve the right to alter our charges at any time.
We reserve the right to substitute any vehicle or chauffeur/driver.
In the event of a “No-show” by the client, or if a booking is cancelled by the Customer within 48 hours of the start of the period of hire, any and all monies paid will be totally non-refundable.
Although vehicles are fully insured for passenger and third party claims under British Law, Customer’s properties are carried entirely at their own risk and the Company shall not be held responsible/liable for any loss/damage to such property.
Pinnacle Cars cannot be held responsible for any loss financial, professional, missed connection times, flights, trains, due to the Taxi not arriving at the pick-up address at the booked time.
Pinnacle Cars cannot be held responsible for any missed connections i.e.. flights, trains, boats due to adverse weather, traffic conditions, or road traffic accidents or road closures.
No alcohol will be allowed ‘ inside’ the vehicle at any time under any circumstances. All alcohol transported must be stowed in the rear luggage compartment. Should the vehicle require valeting due to negligence or alcohol illness a charge will be made of £90.00 for Private hire vehicles and £100.00 for minibuses -to cover cost of cleaning and subsequent loss of earnings.
Smoking is against the law in the UK and is not permitted in or around the vehicles.
The consumption of food and non-alcoholic drink is at the discretion of the driver.
In accordance with British law, seat belts must be worn. All children travelling during the journey should be restrained in a manner appropriate to their age, weight and height. Suitable child seats should wherever possible be supplied and fitted by the child’s parents. Such seats may be retained by the driver for use on the return journey.
Passengers are expected to behave in a suitable manner. Verbal or physical aggression will not be tolerated. The driver has the right to remove any passengers who fail to adhere to this.
The material contained in this web site is provided for general information only and does not constitute acceptance of any bookings that may be made. We accept no responsibilty for loss which may arise from reliance on information contained in this site or from any taxi bookings made on this site.
Without prior notice Pinnacle Cars reserves the right to amend, change, delete or add to these terms and conditions whenever necessary.
Call us between 08.00am & 18.00 Monday through to Sunday. After hours please leave a message or send us an email. We will endeavour to get back to you asap.
+44 (0)7970 335 336
or use our online form.
Pinnacle Cars serves a vast area & destinations. Heathrow, Stansted, Luton, Gatwick, Birmingham, Midalnds, London City Airport are all within easy reach of our base.